Refund Policy

Refund Policy for Rennen Auto

1. Returns:

  • Eligibility: Products must be returned within 7 days of purchase. To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
  • Non-Returnable Items: Gift cards, downloadable software products, and certain health and personal care items cannot be returned.

2. Refunds:

  • Inspection: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
  • No Refunds on Correctly Supplied Items: If the item was supplied correctly according to the order and is not defective or damaged, no refunds will be granted.
  • Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

3. Late or Missing Refunds:

  • Delayed Refunds: If you haven’t received a refund yet, first check your bank account again, then contact your credit card company and bank. There is often some processing time before a refund is posted.
  • Assistance: If you’ve done all of this and still have not received your refund, please contact us at [your contact email].

4. Sale Items:

  • Only regular priced items may be refunded; sale items cannot be refunded.

5. Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 37 Thora Cresent, Wynberg, Johannesburg,

6. Shipping:

  • Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Shipping Time: Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Terms of Service

Terms of Service for Rennen Auto

1. Overview:

  • This website is operated by Rennen Auto. Throughout the site, the terms “we”, “us” and “our” refer to Rennen Auto. Rennen Auto offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. General Conditions:

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

3. Accuracy of Information:

  • We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

4. Modifications to Service and Prices:

  • Prices for our products are subject to change without notice.
  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5. Products or Services:

  • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

6. Billing and Account Information:

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

7. Third-Party Links:

  • Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

8. User Comments, Feedback, and Other Submissions:

  • If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

9. Personal Information:

  • Your submission of personal information through the store is governed by our Privacy Policy.

These templates should be tailored to fit the specific practices and legal requirements of Rennen Auto. Consulting with a legal professional is recommended to ensure compliance with all relevant laws and regulations

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